Delete account
You can delete your PlanTrack account and its associated data even if you can no longer use the application.
Submit a request
- Email support@plantrack.app from the address connected to your account.
- Use the subject line “Delete my PlanTrack account.”
- Include the account email and, if relevant, whether you sign in with a password or Google.
If you cannot email us from the account address, explain the situation and provide information that can safely verify your authority over the account. Never send us your password or a sign-in code.
What happens next
We will confirm receipt and may request additional verification. After your identity is verified, deletion is generally completed within 30 days.
We will delete or de-identify:
- your PlanTrack profile and authentication information;
- life domains, goals, tasks, plans, and reviews;
- habits, trackers, notes, and reflections;
- AI discussions and related proposals;
- uploaded attachments;
- other information directly associated with the account.
Once deletion is complete, the account and user content cannot be restored.
Information that may remain temporarily
Residual copies may remain in protected backups for up to 90 days and are removed through the normal overwrite cycle. We may keep limited technical or legal records longer when required by law, to prevent fraud, protect security, or document completion of the request.
This information is isolated from ordinary use and is not used to provide personalized features.
Google Sign-In
Revoking PlanTrack access in your Google settings ends that authorization, but does not by itself delete your PlanTrack account or information. Submit a request using the steps above to delete them.
Need help?
Contact support@plantrack.app. The Service is operated by ETB Studio LLC, 1401 21ST ST, STE R, SACRAMENTO, CA 95811, USA.